This year marks a significant moment for the Group, a time in history which we are proud to have reached. Drawing on our passion for “Sincerity • Eternity”, Chow Tai Fook shaped the course of history with amazing innovations along the way.
DR. CHENG KAR-SHUN, HENRY
Chairman
CUSTOMER EXPERIENCE
Brands and Products
Retail Experience
Customisation
Culture
Insights
Innovation
Technology
Sustainability
Our “Smart+ 2020” strategic framework is a three-year strategic work plan focusing on five key areas of work. Each of which is underpinned by a firm commitment to innovation, technology and sustainability aiming to deliver exceptional customer experience that creates long-term differentiation and loyalty.